Join to apply for the Dental Receptionist role at Heartland Dental . Dental Front Office - Dental Reception - NW Indy Supporting our front office as a Business Assistant, you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard‑working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. About Eagle Creek Dental Associates Mon 9-6, Tues/Wed 9-5, Thurs 9-4 patient care hours, 8:30 office start Located west of 465, across from Target A fast paced, motivating environment, focused on patient care Beautiful office with state of the art technology and techniques Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team‑building culture. As a Dental Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first. Benefits Medical, prescription drug and vision insurance Free dental services for yourself and your dependents minus lab fees Life and disability insurance 401(K) retirement plan 6 paid holidays annually (after 90 days of employment), 2 weeks paid vacation (after one year of employment) Continuing education provided and endless growth opportunities More About The Role Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person) periodically throughout the year As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. Job Details Seniority level: Not Applicable Employment type: Full‑time Job function: Health Care Provider Industries: Wellness and Fitness Services; Hospitals and Health Care At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr
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