Job Description

Job Responsibilities:

• HR Systems Expertise: Consistent, timely, clear communication of status updates, blockers, and additional information needed for enhancement request processing across HR technology landscape including HRIS, HCM, and employee lifecycle systems
• Stakeholder Partnership: Partner with HR business partners, People Operations teams, and requestors to clearly define problem statements, success criteria, and business priority of submitted requests within the employee lifecycle domain
• Impact Assessment: Validate business justification & impact statements submitted by requestors and apply the enhancement impact scoring framework specifically for HR technology initiatives
• Requirements Management: Organize requirements & collaborate with HR stakeholders, People Operations, engineering partners, and cross-functional teams to answer follow-up questions from engineering & the business
• System Navigation: Rapid familiarization with multiple HR internal tools & applications including Workday, Salesforce, People Portal, and other employee lifecycle systems; must be able to track down information through searching documentation, connecting with subject matter experts, and following integration patterns
• Solution Design: Apply sound design & system governance principles to refine & prioritize requirements expressed by stakeholders within HR compliance and policy frameworks
• Process Optimization: Learn, follow, and help to refine enhancement request & project processes specifically for HR technology and employee lifecycle improvements
• Escalation Management: Receive and handle escalations from HR stakeholders; balance empathy for stakeholders with organizational priorities and engineering capacity

Skills:

• HR Systems & Employee Lifecycle (MANDATORY): 5+ years of hands-on experience working with HR systems, HRIS, or HCM platforms Deep understanding of complete employee lifecycle processes including onboarding, performance management, career development, compensation, benefits administration, time & leave management, and offboarding Proven experience in HR technology implementations and system integrations across hire-to-retire processes Knowledge of HR compliance frameworks, employment law considerations, and global mobility requirements Experience with employee experience optimization and People Operations workflows
• 5+ years of hands-on experience working with HR systems, HRIS, or HCM platforms
• Deep understanding of complete employee lifecycle processes including onboarding, performance management, career development, compensation, benefits administration, time & leave management, and offboarding
• Proven experience in HR technology implementations and system integrations across hire-to-retire processes
• Knowledge of HR compliance frameworks, employment law considerations, and global mobility requirements
• Experience with employee experience optimization and People Operations workflows
• Workday Expertise (MANDATORY): 4+ years of hands-on Workday configuration experience across multiple HCM modules including Core HR, Benefits, Compensation, Time & Leave, Payroll, and Recruiting. Thorough knowledge of Workday Security provisioning. Workday HCM Certification strongly preferred (Applied Concepts, module-specific certifications) Proven experience with Workday integrations including Studio, EIB (Enterprise Interface Builder), and WWS (Workday Web Services) APIs Understanding of Workday functional areas including security model, business processes, and reporting capabilities Experience with Workday data management, calculated fields, and custom reporting Knowledge of enterprise integration patterns and middleware solutions with Workday
• 4+ years of hands-on Workday configuration experience across multiple HCM modules including Core HR, Benefits, Compensation, Time & Leave, Payroll, and Recruiting. Thorough knowledge of Workday Security provisioning.
• Workday HCM Certification strongly preferred (Applied Concepts, module-specific certifications)
• Proven experience with Workday integrations including Studio, EIB (Enterprise Interface Builder), and WWS (Workday Web Services) APIs
• Understanding of Workday functional areas including security model, business processes, and reporting capabilities
• Experience with Workday data management, calculated fields, and custom reporting
• Knowledge of enterprise integration patterns and middleware solutions with Workday
• Core Business Analysis Skills: Strong experience in requirements collection & definition specifically for HR technology projects Exceptional verbal and written communication skills with ability to translate complex HR processes into technical requirements Advanced problem-solving skills and attention to detail in HR systems context Strong interpersonal skills for working with diverse HR stakeholders Proven ability to work independently and manage multiple HR technology projects simultaneously Expert knowledge of solution design & business system governance within HR domain Comprehensive understanding of HR business applications & architecture
• Strong experience in requirements collection & definition specifically for HR technology projects
• Exceptional verbal and written communication skills with ability to translate complex HR processes into technical requirements
• Advanced problem-solving skills and attention to detail in HR systems context
• Strong interpersonal skills for working with diverse HR stakeholders
• Proven ability to work independently and manage multiple HR technology projects simultaneously
• Expert knowledge of solution design & business system governance within HR domain
• Comprehensive understanding of HR business applications & architecture
• Technical & Process Skills: Strong knowledge of system integration patterns and API management Experience with UAT planning and execution for HR system implementations Proficiency in drafting technical documentation including BRDs, FRDs, and process flows Understanding of change management and impact assessment methodologies Knowledge of data privacy and security considerations in HR systems (GDPR, employee data protection)
• Strong knowledge of system integration patterns and API management
• Experience with UAT planning and execution for HR system implementations
• Proficiency in drafting technical documentation including BRDs, FRDs, and process flows
• Understanding of change management and impact assessment methodologies
• Knowledge of data privacy and security considerations in HR systems (GDPR, employee data protection)
• HR Systems Domain Expertise – Deep knowledge across employee lifecycle and Workday HCM modules
• Solution Design – Experience translating HR business processes into technical solutions across multiple applications
• Stakeholder Communication – Ability to facilitate requirements gathering and manage expectations across HR and engineering teams

Education/Experience:

• Bachelor’s degree in management information systems, Computer Science, Human Resources Information Systems, or related technical field (or equivalent experience)
• Minimum 5+ years of experience in HR systems, business analysis, or HR technology roles
• Demonstrated track record of successful HR technology implementations and process improvements

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